Xpressions Beauty & Barber Company Policies
Thanks for purchasing our exclusive hair and beauty products at www.XpressionsBeautyStudio.com, or from our physical location. Our clients and your satisfaction with our merchandise and customer care is our top priority. We understand that issues may arise that may warrant a return of your purchase and have we’re happy to help following our company policies.
•Orders placed online can take up to three (3) business days to process and prepare for shipment.
•We will confirm your order has been received via email.
•If you need to make changes to an order in processing or to cancel your order, please reply as soon as possible to your order confirmation email.
•Additionally, you may call our product line at 719-217-3395.
•Orders canceled within 72 hours of purchase will be refunded to your original payment method.
•Customers will receive their orders within four (4) business days via standard shipping after processing is complete.
•Available shipping couriers are USPS, FedEx, and UPS. Shipping costs are in addition to product costs.
•Prices for shipping are determined by the customer’s location and chosen courier at checkout.
•You will receive an email confirmation that your order has shipped, which will accompany your tracking number.
•If your order is not received, please respond to your shipping confirmation email, or contact us at 719-217-3395.
•Our shipments are not insured. You may elect to add insurance to your purchase upon check out.
•Refunds of all Xpressions Beauty & Barber products are strictly prohibited, except during the 72 hour processing period.
•Defective items may be replaced for the same product or exchanged for a different item of equal or lesser value.
•Customers who receive defective item(s) must request an exchange within seven days of the date of package receipt by calling our product line at 719-217-3395 or emailing us at firstname.lastname@example.org.
•Original purchase item(s) must be unused, returned in its original packaging, with proof of purchase. No restocking fees.
•We will provide you a return shipping label via email at no cost.
•Return items should be shipped to:
Xpressions Beauty & Barber Studio
3746 Astrozon Blvd
Colorado Springs, CO 80910
•Returned item(s) will be inspected by one of our quality control agents, who will determine if the item(s) is acceptable for exchange.
•If approved, customers may replace the product with another of equal or lesser value.